1. If you have received a Payment (CHEQUE, CASH OR EFT/WIRE TRANSFER):
Open Receive Payment from the Deals menu
- In the Lines section enter the deal
- You can enter the deal number, reference, partial address or MLS number
- If it finds more than 1 match it will popup the deal finder to allow you to select the correct deal
- Deal Contact Selector will pop up to select who the Payment is from(select from drop down or Non-Deal Contact)
- Verify the automatically populated Payment Amount is equal to your Payment amount. If it is not:
- Go To the deal using the Actions icon on the line
- If it’s out by a penny - open the Commissions Receivable tab and edit the Tax Total field in the Receivables grid at the bottom of the form.
- If it’s out by more than a penny – open the Commissions Receivable tab and the Financials tab to determine why there is a difference and correct it.
- Save & Close the Deal.
- Delete the Line in the Deal Payment form and add a new Line and re-enter the deal, the Payment Amount should be correct.
- If you could not correct the deal, but still wish to record the Payment amount, over-write the Payment Amount field.
- Go To the deal using the Actions icon on the line
- Verify the automatically populated Fund field at the top of the form is correct.
- Make sure to enter the following fields:
- Date = Date you are depositing the Payment
- Payment Method = select the correct Payment Method (typically it should be “Cheque”)
- Reference = Cheque Number
- Post
- If you have received an instruction letter with No Payment:
Follow the instructions above, but when the Payment Amount auto-populates with a 0 OR a negative amount (excess deposit) change it to $0 and continue entering the other fields as instructed.
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