How to Remove an Associate/Agent

Enviromint Support -

TO REMOVE A USER LOGIN –

Send an Email to support@enviromint.com  with the name of the user and we will delete the login.

TO REMOVE THEIR RELATIONSHIP FROM YOUR BROKERAGE -->

Open the Contact Finder – search for and open the associate

Relationships tab:

  • If the Associate has a Team Relationship, double click on it on that Line
    • Change the End Date to be equal to when the associate left the brokerage
  • Double Click on the line that is brokerage relationship with your brokerage
    • Change the End Date to be equal to when the associate left the brokerage
  • If the associate has joined another brokerage and you know which one,
    • Add a new relationship and enter the start date and new brokerage
  • Save

Accounting tab:

  • Customer tab for Fund = Operating:
    • When all of the Associate’s billings are completed and their account balance is 0, click the Discontinued box.
    • Save & Close
    • OR Uncheck Generate Statements to stop them from getting statements.
  • Vendor tab for Fund = Commission:
    • When all of the Associate’s deals have been paid out and their account balance is 0, click the Discontinued box
    • Save & Close

Actions:    

  • Customer Invoice Schedule:
    • Change the End Month to be the last month the Associate will receive the charge.
    • Save & Close
  • Deduction Rule Maintenance:
    • The Associate’s deduction rules can remain as is or an End Date can be entered.
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