Deductions - Took too much, how to fix & repay out

Open the deal finder and search for the deal in question

Change the Status of the deal to Completing and Save.

 

You will need to void any Agent Commission Cheques needing deduction fixes.

• Go to the Financials Tab
• Right click on the on the Commission line you would like to void the Vendor Invoices(VINs)
• Click void
• There will be a warning message that pops up telling you that other documents will be voided
  • This is just telling you that the program will be voiding the previous deductions so you can re-run them
• Repeat for as many lines that need to be redone

Deductions Tab 

• Correct any deductions that you took too much & save the deal.

DO NOT DO SINGLE DEAL PAYOUT.

We need to do the payout manually & reapply old cheques.

• Go to the Deals menu --> Deal Payout
  • Your Brokerage, press the Go button
  • Select your deal, change the date and Post
    • This will recreate the Commission to be paid to the Agent

• Go to the Deals menu --> Agent Payout
  • Press on the Go button
  • Select the Agent to pay
  • Confirm the amounts & date and press the Post button

The Pay Vendors should open automictically (if not you can go to the Accounting Menu --> Payables --> Pay Vendors) to apply the old cheques to new invoices

Once the Pay Vendors form opens, you will see the original vendor payment to the agent with a negative balance
Open that Vendor Payment by clicking the actions button next to the Document Number(VPM) and click on the Applied Documents tab to apply it by checking the is applied to check box to the Vendor Invoice (VIN) created in step 3. The Total Balance at the top right corner should be $0, save & close the form.

Select the outstanding Vendor Invoice(VIN) by checking the Pay Check Box and select a Payment Method at the bottom left. Then press the Create Payments button

Print Cheques/Stubs will automatically open for you to print the remainder of the new cheque.

 

IF YOU HAVE 3 FUNDS - that means you may have transferred money to general

You will need to do a customer refund out of general and a vendor refund into commission to transfer the money back to the commission account

• Accounting --> Receivables --> Customer Refund (refunding out of General)
  • Fill out accordingly:
    • Customer = Your Brokerage
    • Payment Method = EFT, Cheque, ETC
    • Reference = something to reference the transfer back to commission
    • Amount = The amount you need to transfer
  • Then click Applied Documents Tab
  • Apply by checking the is applied to check box & Save
• Accounting --> Payables --> Vendor Refund(transferring money back into Commission)
  • Fill out accordingly
    • Customer = Your Brokerage
    • Payment Method = EFT, Cheque, ETC
    • Reference = something to reference the transfer back to commission
    • Amount = The amount you need to transfer
  • Then click Applied Documents Tab
  • Apply by checking the is applied to check box & Save